The premier event for BHPH & LHPH dealers

The nation's top operators. One event. Three days in Austin.

Dealer-led roundtables, hands-on workshops and peer-to-peer education — built by experts, for dealers.

Register Now Book Your Hotel
When
November 1–3, 2026Sunday through Tuesday
Where
JW Marriott Austin111 E. 2nd Street, Austin, TX
What
BHPH dealer educationBest in class
01 — What's the NIADA BHPH Dealer Forum?

Hands-on education, built for the people running the store.

The premier event for BHPH and LHPH dealers, the Dealer Forum features hands-on education geared toward the entire dealership leadership team.

Engage in dealer-led roundtables, education sessions with NIADA 20 Group moderators and industry leaders, and high-level discussions on the state of the used vehicle market led by the nation's top dealers.

OwnersGeneral ManagersSales ManagersFinance ManagersService ManagersCollections Managers
This is a great show. You get the chance to drill down on specific topics in BHPH and that really resonates with us. I love the dealer interaction — every dealer contributed.
Mike Clark, Jr.Appearance Plus Auto · Pinellas Park, FL · 2025 attendee
02 — All New for 2026 ★

Offsite visits to real dealerships.

This year we're adding in-person dealership site visits. Monday morning, tour working Austin-area BHPH operations and see exactly how top dealers run their stores — the sales floor, recon, collections and everything in between.

It's the kind of behind-the-scenes access you can't get anywhere else — walk the lot, ask the hard questions, and take home what actually works.

Agenda:

  • Dealership brand appearance and merchandising
  • Sales operations that include lead management, inventory presentation and delivery process
  • Finance & collections strategies with down payment, credit interview and qualifications, and compliance and documentation
  • Service department efficiency through organization, repair order processes and the overall customer experience

Visits to include: Texas Auto Center · Third Coast Auto Group · Discovery Auto Sales · Chacon Autos

Dealers touring a dealership during an in-person site visit
Monday morningOff-site dealership tours
03 — Why Attend

Three days that pay for themselves.

Peer-to-peer discussions about the issues that matter most to your dealership — led by the people who've been in your shoes.

01

Dealer-Led Roundtables

Matched with dealers of similar size and business model, dig into peer-to-peer discussions including:

  • Collections
  • Underwriting
  • Inventory
  • Capital access & more…
02

Education

From offsite dealership visits to the classrooms and hallways, education is the heart of this event. Come share your knowledge and learn from your peers.

03

Networking

Connect with the best operators from all across the country. PLUS: Network with exhibitors from the companies relevant to your business, all servicing the BHPH space.

Ever wanted to know what the industry's best BHPH dealers are doing to strengthen their service departments?underwriting?

Ask them yourself while sitting in roundtable discussions at Dealer Forum.

See How Roundtables Work
The Signature Format

The dealer-led roundtables.

The heart of Dealer Forum. Three hours, seated with dealers who run stores like yours — no pitching, no sales, no underlying messages. Just operators comparing what actually works.

1

Matched by size & model

You're seated with dealers of similar volume and business model, so every comparison is apples to apples.

2

You set the topics

Tables work through lead gen, underwriting, collections, reconditioning, capital — and the hot topics the room brings.

3

Three hours, dealer-moderated

Three full hours broken into focused 45-minute sessions, led by fellow dealers and NIADA 20 Group moderators. As one 2025 attendee put it: "We could've stayed in there another nine hours."

Claim Your Seat
45 min per session
Lead Generation
Underwriting & Capital
Collections
Service & Recon
Inventory
04 — The Experience

Conversations that spill out into the halls.

Roundtables, workshops and the networking in between — here's what Dealer Forum looks like.

Dealer-led roundtable discussion Dealer Forum session Dealer Forum networking Dealer Forum workshop Dealer Forum speaker Dealer Forum general session Dealer Forum attendees
05 — Agenda

Three days, wall to wall.

From the opening session Sunday afternoon to the closing session Tuesday morning — every hour is built to be worth the trip.

01

Sunday, November 1

Kickoff, breakout education and an evening with exhibitors.

2:00 – 2:50 PM
Opening General Session The Forum kicks off — the state of the BHPH market and what's ahead for the next three days.
JW Grand Salon 5–6
3:00 – 3:30 PM
Networking with Exhibitors Networking
JW Grand Salon 5–6
3:30 – 4:40 PM
Breakout Sessions I Education Hands-on learning with dealers and industry experts.
JW Grand Salons 2, 3, 4
4:50 – 6:00 PM
Breakout Sessions II Education
JW Grand Salons 2, 3, 4
6:00 – 7:00 PM
Happy Hour with Exhibitors Networking
JW Grand Salon 5–6
7:00 – 9:00 PM
Evening Event with Signature & Premium Exhibitors Social
Location TBD
02

Monday, November 2

Inside real dealerships in the morning, the signature roundtables all afternoon.

8:00 – 9:00 AM
Breakfast with Exhibitors Networking
JW Grand Salon 5–6
9:00 – 11:30 AM
Dealership Site Visits Off-Site Get inside working Austin-area operations and see how other dealers run their stores.
Off-Site
12:00 – 2:00 PM
Lunch with Exhibitors Networking
JW Grand Salon 5–6
2:15 – 5:15 PM
Dealer-Led Roundtables The signature three hours — matched with dealers of similar size and business model, on the topics you pick.
JW Grand Salons 1–4, 401–409
5:30 – 7:00 PM
Happy Hour with Exhibitors Networking
JW Grand Salon 5–6
03

Tuesday, November 3

One last breakfast, then the closing session sends you home with the best ideas.

8:00 – 9:30 AM
Breakfast with Exhibitors Networking
JW Grand Salon 5–6
9:30 – 11:30 AM
Closing General Session Final takeaways and the famous Best Ideas Contest — dealers pitch, you vote, everyone leaves with a playbook.
JW Grand Salon 5–6

Agenda is preliminary and subject to change.

06 — Registration

Lock in your seat.

Bring the whole leadership team — save $50 per registrant when you register 2 or more from the same dealership.

Every registration includes:

  • Dealer-led roundtables, matched to your size and business model
  • Hands-on, customized BHPH education
  • Dealership site visits at working Austin-area stores
  • Breakfasts, lunch and happy hours with exhibitors
  • Networking with thought-leading vendors and sponsors

Group discount: Save $50 on every registrant when you register at least 2 people from the same dealership. Cancellation policyNo refunds will be issued for cancellations after October 2, 2026.

NIADA Member Best Value
$495per person · Early Bird rate
$695
Early Bird ends Oct 1 · +$200 each phase after
Regular $695 (Oct 2–30) · On-Site $895
Register
Non-Member
$695per person · Early Bird rate
$895
Early Bird ends Oct 1 · +$200 each phase after
Regular $895 (Oct 2–30) · On-Site $1,095
Register
NIADA members save hundreds on event admission every year. Join NIADA and save $200 today →
07 — Where We're Staying

JW Marriott Austin

Stay in the heart of downtown Austin, steps from Lady Bird Lake, Congress Avenue and the city's legendary live-music scene.

Take advantage of the discounted group rate of $289/night + tax — available only through the group booking link, while the block lasts.

Booking perk: The Destination Fee is waived for reservations made through the group booking link. Group rate includes a standard room.
Book Your Hotel
JW Marriott Austin exterior
Address111 E. 2nd Street, Austin, Texas 78701
Event DatesSunday, Nov. 1 – Tuesday, Nov. 3, 2026
Group Rate$289/night + tax · standard room
Destination FeeWaived via group booking link

See you in Austin!

November 1–3, 2026 · JW Marriott Austin

Register Now