\u201cI\u2019ve had individuals come to this class, and they\u2019ve seen an immediate impact in their collection percentages.\u201d <\/p>\nBill Elizondo, NIADA Senior 20 Group Moderator and Trainer <\/cite><\/blockquote>\n\n\n\n \u201cI\u2019ve had individuals come to this class, and they\u2019ve seen an immediate impact in their collection percentages,\u201d Elizondo said.<\/p>\n\n\n\n The course is $299 for NIADA members and $395 for non-members. The group rate for NIADA members sending two or more employees from the same store is $269 per person.<\/p>\n\n\n\n \u201cIt is a good six hours of talking on everything you would want to know \u2014 tips, tricks and opportunities \u2014 to get better at collections,\u201d Elizondo said.<\/p>\n\n\n\n Elizondo has spent more than 31 years training and leading high-achieving sales teams, collections and operations in the subprime and BHPH markets, including highly successful tenures with the nation\u2019s largest publicly traded BHPH organization America\u2019s Car-Mart and Superior Auto. Elizondo\u2019s leadership and expert understanding of every BHPH discipline significantly improved operational performance at every stop.<\/p>\n\n\n\n The virtual class is for employees of all levels of experience, from those new to collections to veterans.<\/p>\n\n\n\n The goal is to help attendees establish processes for making collections easier, develop consistent procedures, comply with rules and regulations, and make the right decisions for customers and the business.<\/p>\n\n\n\n \u201cIt\u2019s not just a matter of just being able to talk and just educating you,\u201d Elizondo said. \u201cIt\u2019s having a communication with the others in the group. The last group that I had was over 30 people. We had a great class and had a lot of collaboration. At the end of the day, everybody got a lot of great insight and great information to be able to do great collection work. Because it\u2019s all about the relationship. If you can understand that part of it, you\u2019re gonna have a great time in this class and you\u2019re gonna learn a lot of different things.\u201d<\/p>\n\n\n\n Register for the class here<\/a>.<\/p>\n\n\n\n![\"\"](\"https:\/\/niada.com\/dashboard\/wp-content\/uploads\/sites\/2\/2023\/03\/Copy-of-Certified-Master-Dealer-Program-800-\u00d7-450-px-9.png\")
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