We invite you to the biggest convention for used auto dealers in the nation.
Whether you’re a retail or buy here, pay here dealer, there is something for you.
Find the latest tips and best practices from some of the nation’s top dealers to help your dealership thrive in today’s market.
Whether you’re in retail or buy here pay here, sales or service, marketing or collections – there is something for you.
Your service department must be operating as efficiently and effectively as possible. Our panel of experts will share metrics to help you determine if your service department needs a tune-up or is running like a fine-oiled machine. From getting your retail inventory ready for the frontline to servicing retail vehicles after the sale, they will cover it all.
20 Groups are full of dealers sharing the best ideas and holding each accountable. These four seasoned 20 Group members will share the best ideas from their time in a 20 Group. This is where you will find that one nugget you didn’t expect.
Come learn the four basic steps to transform your dealership – assess, change, implement and evaluate. Successful dealers implement processes, gain buy-in from stakeholders, and change cultures to ensure the implementation is permanent. This workshop will teach you what to do in 90 days to build a culture of excellence.
Ed Curry will discuss the challenges of finding and selecting salespeople who will do the work needed to successfully contribute to your salesforce. Attendees will walk away with industry-leading solutions and tips for overcoming the obstacles to finding the right salesperson.
The NIADA BHPH Dealer Forum is quickly becoming the marquee event in the country for BHPH dealers. The unique format allows attendees to share ideas and hear from some of the nation’s best dealers. This is the session you will be talking about six months from now, and it will include several of the best ideas from the 2024 forum.
Finding ways to improve collections can be overwhelming, and strategies change over time. Should collectors be in-house, out of the country, or some hybrid? These dealers will share the practices and processes they have implemented to set them and their customers up for success.
How much should you be spending in the service department and what should you be spending it on? Our panel of experts will focus on getting your inventory to the frontline and making sure it stays on the road for your customers.
Underwriting and collections have changed in the last five years. Brad White will discuss the challenges and opportunities of collecting in the modern environment, where fluctuating financial conditions, evolving regulations and digital transformation redefine the rules.
Make sure you aren’t overlooking the obvious and leaving your operation vulnerable. This Business 101 session will focus on the fundamental basics such as cash flow, projections and accountability. Brent Carmichael will walk you through monthly and annual sales models and collections scenarios.
We all win when the customer makes it to the end of the loan, and we hand them the title. The only way we can do that is to reduce the number of charge-offs. Rondis Cavender will discuss how he has curbed his charge-offs and kept more customers in their vehicles with his 20 Group's best idea “Fresh Start” program.
One of the most popular sessions is back, with an even deeper dive! There is certainly more than one way to be successful as a BHPH dealer. But the analytics don’t lie and “just sell more cars” is never the answer. Darla Booher has specific numbers she constantly reviews to determine the health of his dealership. Don’t miss this interactive session discussing real numbers.
Our panel will provide dealers with a better understanding of how they can leverage different auctions to build their inventory. Learn the best ways to source frontline inventory for your dealership, make recoveries, find parts, and save time and money on reconditioning vehicles.
Doug Turner will identify some of the biggest challenges and offer solutions to lower your carrying costs, turn inventory quicker, improve vehicle flow and increase efficiency to maximize your reconditioning output. This session will help improve the customer experience and front-row quantity, and protect your portfolio by keeping your customers on the road.
The Certified Master Dealer™ (CMD) program was developed to help you manage and grow your business. It is one of the industry’s most respected training programs for independent dealers. Once you complete this certification, you’ll become part of a select group of dealers who are committed to the industry, support compliant business standards and practices, and are leaders in their communities. Want to learn more? This session is for you.
Have you ever wondered why so many dealers join 20 Groups? This is your opportunity to ask. Our longtime members will share their 20 Group experience and the impact on their dealerships. No question about 20 Groups is off the table.
Social Media is here to stay and the digital consumer is in charge. Come hear from our panel of dealers who are using social media and video to meet their customers where they are shopping and build lasting relationships.
In this interactive workshop, dealers will find their niche in the marketplace. Attendees will conduct a SWOT analysis to apply to their dealership's operational plan. John Dismukes will also create a marketing mix using the 4 Ps approach (Product, Price, Place, Promotion) from SWOT analysis results.
Almost every dealer loses sleep worrying about keeping their dealership compliant. From the CFPB, FTC, IRS, state DMVs and attorney generals to other local agencies, it can be overwhelming. This panel of dealers will discuss the practices and processes they use to stay on top of the compliance nightmare and sleep like a baby.
Sessions are being added every week. Stay tuned for future updates.
4:00 pm - 5:00 pm
NIADA members will vote on the association’s Board of Directors for 2025-26.
5:00 pm - 6:00 pm
First time at convention as a dealer? We want to meet, learn about you and help you get the most out of your convention experience during this reception.
5:00 pm - 6:00 pm
20 Group members are invited to have a drink and relax in an invitation-only reception.
6:00 pm - 8:00 pm
Start your trip to the 2025 Convention and Expo with a beverage and snacks and visit with fellow dealers from across the nation.
9:00 am - 9:45 am
Hear from NIADA leadership during the official opening of the 2025 Convention and Expo.
10:00 am - 10:50 am
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
11:00 am - 11:50 am
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
12:00 pm - 2:00 pm
Come celebrate the best of the independent automobile industry, including the announcement of the 2025 National Quality Dealer of the Year.
2:10 pm - 3:00 pm
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
2:10 pm - 4:00 pm
Visit with lenders from across the industry about creating partnerships to help grow your business.
3:10 pm - 4:00 pm
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
4:10 pm - 5:10 pm
Be inspired by this year’s keynote address. Past addresses have been delivered by the top names in sports, business and military heroes.
5:15 pm - 7:45 pm
Visit the largest expo in the independent auto industry to find solutions to help your business.
9:00 am - 9:50 am
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
10:00 am - 10:50 am
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
11:00 am - 11:50 am
Attend one of the education sessions in the five tracks, featuring some of the nation’s top dealers and industry experts.
11:00 am - 2:00 pm
Enjoy lunch and the opportunity to visit with business solutions providers. Lunch will be served 12:00 PM – 2:00 PM.
2:10 pm - 4:20 pm
3:15 pm - 4:15 pm
Take a break and come toast the outstanding women in our industry. All registered guests are welcome.
4:30 pm - 7:00 pm
Take advantage of one last opportunity to visit with business partners during the expo and bid on this year’s vehicle to benefit the NIADA Foundation’s efforts to assist dealers impacted by natural disasters and scholarships for students joining the industry.
9:00 am - 9:50 am
Attend one of the education sessions, featuring some of the nation’s top dealers and industry experts.
10:00 am - 11:00 am
Come review what you’ve learned during the Convention and get one last inspiring message before your safe travels home.
Early bird special! Register by Friday, May 23rd to save $200 off registration.
Early Bird Rate ends on Friday, May 23, 2025
Standard Rate available Saturday, May 24, 2025 – June 22, 2025
On-Site Rate available Saturday, June 23, 2025 – June 26, 2025
Early Bird Rate ends on Friday, May 23, 2025
Standard Rate available Saturday, May 24, 2025 – June 22, 2025
On-Site Rate available Saturday, June 23, 2025 – June 26, 2025
For exhibitor or sponsorship opportunities, contact Joe Kearse at joe@niada.com or (832) 767-4762.
Register for the NIADA Convention & Expo and enter to be one of 50 winners of the NIADA Supercar Driving Experience, Sponsored by AutoZone ALLDATA, held on Monday, June 23, 2025.
Drive supercars to their limits on the fastest and safest racetrack in Las Vegas at SpeedVegas.
2777 South Las Vegas Blvd, Las Vegas, NV 89109
Book by Friday, May 23, 2025 to take advantage of a group rate of $219/night (includes a reduced $20/night resort fee) + taxes. Available until room block is sold out or cutoff date.
For exhibitor or sponsorship inquiries, please reach out to Joe Kearse at joe@niada.com or (832) 767-4762.
Each dealer registrant is eligible for one guest badge per registered dealer or manager.
