
Episode 4
Nathan Smith of Parker Auto Sales in Knoxville, Tennessee, discusses customer retention strategies in the latest episode. Also catch up with the latest industry news, including the upcoming Collect the Cash, Not the Car class.
Episode 3
Alabama dealers Ryan and Meg Jones of Ace Auto Sales discuss running a successful independent dealership in a small town. They discuss the importance of honest business practices, strong online reviews, and effective marketing strategies. They also offer insights on maintaining a family business, balancing work and life, and giving back by helping other dealers through education and mentorship.
Episode 2
Brent Carmichael, NIADA’s Director of Education, discusses the association’s training programs and the benefits of its 20 Group program, which provides dealers with peer performance insights.
Episode 1
The debut episode of NIADA TV. An update on the independent automobile industry. This week’s show features an interview with CEO Jeff Martin and Jeremy Robb, senior director of Economic and Industry Insights at Cox Automotive.