Executive Director, Florida IADA
Let’s face it, you have a process, even if you don’t. The point is…you need a defined process to help you and your customer get the most out of the experience. Industry expert and current Florida IADA Executive Director, Chuck Bonnano, knows a thing or two about creating an effective process that fits your dealership and maximizes your profits. If want to improve your process to improve your profits, you must define the process first.
