Browsing Category
Best Practices
73 posts
Nevada Dealership Sues Transport Firms After $132,000 Escalade-V Disappears in Transit
BMW of Henderson, a Las Vegas-area dealership, filed a federal lawsuit on March 26 after a 2024 Cadillac…
Lessons from 20 Group mystery shops
From the April issue of UCD By Maggie Pugesek, who will be a speaker at the NIADA Convention…
Dealers should be aware of Servicemembers Civil Relief Act requirements
As more U.S. military personnel are deployed to the Middle East, automobile dealers should remain mindful of the…
When your best sales month becomes your biggest risk
From the March issue of UCD By Kip Cochran For many buy-here-pay-here operators, nothing feels better than a…
BHPH 20 Group discusses selling to rideshare and delivery drivers
Millions of Americans earn money either full-time or part-time as gig drivers for rideshare or food delivery companies…
NIADA to host collections, leadership bootcamps
NIADA will offer a pair of bootcamps in April to help dealers boost collections and build their leadership…
Conversation about Cars: Bresses share their experience of running a dealership together
From the February issue of UCD By John Dismukes For this installment of Conversations About Cars, I had…
Lenders turn to AI for efficiency
From the February issue of UCD For lenders like Kevin Lawson at First Texas Auto Credit in Coppell,…
Carolinas IADA brings dealers together for Fast and Furious
The Carolinas IADA Fast and Furious 3 brought dealers from North Carolina and South Carolina together for three…
Simple truths to tackle affordability
From the January issue of UCD As 2026 begins, affordability remains the top issue in the used vehicle…