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Best Practices
24 posts
BHPH New Dealer Academy starts, showing trends
With interest rates rising and inflation still hovering around 5 percent, money is tightening for many Americans. Delinquencies…
Safeguards Rule Playbook leads dealers to compliance
The Federal Trade Commission in November extended the deadline for all the provisions of the Safeguards rule to…
Emotional intelligence: a good dealership habit to pick
“The purpose of habit is to remove that action from self-negotiation. You no longer expend energy deciding whether…
Is that new hire the right fit?
Hiring and training a new employee can be very expensive. Hiring and training a new employee that does…