Lessons on hiring for dealers part of lineup at NIADA Convention

Coming out of the pandemic, Tim Evans needed to grow his business and hire new staff.

As a first-generation business owner, Evans found hiring the right people to be a constant struggle.

“Every time I’d hire someone they would wash out. As the leader, I take responsibility. There was not a good process in place. Nothing to ensure success,” Evans said.

The owner of Evans Auto Sales in York, S.C., worked with consultants to develop a hiring process that has helped him grow his business and staff. Evans will share his strategies for hiring with fellow dealers during his retail session “Lessons on hiring that changed my dealership” at the 2024 NIADA Convention and Expo.

“It took a lot of time and effort to get here,” Evans said. “You have to be dedicated to the process. But it’s worked. I doubled my net income, and it opened up more opportunities. I’m now competing with the franchise dealers.”

Evans points out dealers must be intentional when hiring and onboarding, comparing it to planting a seed that takes time to grow. After developing a process, consistency is critical to helping staff.

“It’s done so much for me. It’s what I’ve built my dealership on,” Evans said. “I want others to experience that.”

Evans’ presentation is one of several retail breakout sessions during the NIADA Convention and Expo June 17-20 at the Wynn in Las Vegas.

The full education lineup features five tracks in addition to retail – BHPH, management, marketing and compliance. The largest convention and expo for the used car dealer features more than 50 hours of education.

Early-bird registration is underway at niada.com/convention. The early-bird registration is $545 for members through May 20. The early-bird discount is $200 off the standard registration. Non-member early-bird registration is $845 and non-member standard registration is $1,045.

Registrants can also take advantage of the discounted rooms at the beautiful Wynn hotel, starting at $174 per night, plus taxes and a reduced resort fee of $25 per night.

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