For NIADA’s Buy Here, Pay Here dealers, seeing how a peer runs day-to-day operations can be just as valuable as any benchmarking report. That’s exactly what happened when NIADA’s Low to Mid Volume BHPH 20 Group wrapped up its Philadelphia meeting with a site visit to Gormley’s Auto Center in Gloucester City, New Jersey.
NIADA 20 Groups bring together roughly 20 non-competing dealers with similar business models three times a year to exchange ideas, benchmark performance and work through common challenges. This group focuses on lower- and mid-volume BHPH operations, and its August session was led by NIADA 20 Group Moderator & Consultant, Brad White. The Philadelphia meeting was sponsored by Emotive.
Site visits give 20 Group members a firsthand look at another dealer’s lot, processes and technology in action, offering practical takeaways members can bring back to their own stores. Gormley’s Auto Center, a longtime Buy Here, Pay Here dealer in Gloucester City, hosted the group for the walkthrough.
NIADA’s 20 Group program continues to grow its BHPH offerings, giving dealers of every size a structured peer network for sharing what’s working — and what isn’t — in today’s market.
To learn more about NIADA’s 20 Groups visit niada.com/20groups.
