For NIADA’s Buy Here, Pay Here dealers, seeing how a peer runs day-to-day operations can be just as valuable as any benchmarking report. That’s exactly what happened when NIADA’s Low to Mid Volume BHPH 20 Group held its meeting in Philadelphia on August 30. The meeting included a site visit to Gormley’s Auto Center in Gloucester City, New Jersey.
NIADA 20 Groups bring together roughly 20 non-competing dealers with similar business models three times a year to exchange ideas, benchmark performance and work through common challenges. This group focuses on lower- and mid-volume BHPH operations, and its August session was led by NIADA 20 Group Moderator & Consultant, Brad White. The Philadelphia meeting was sponsored by Emotive.
Site visits give 20 Group members a firsthand look at another dealer’s lot, processes and technology in action, offering practical takeaways members can bring back to their own stores. Gormley’s Auto Center, a longtime Buy Here, Pay Here dealer in Gloucester City, hosted the group for the walkthrough.
NIADA’s 20 Group program continues to grow its BHPH offerings, giving dealers of every size a structured peer network for sharing what’s working — and what isn’t — in today’s market.
To learn more about NIADA’s 20 Groups visit niada.com/20groups.
